Privacy Policy

At Tzor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information that helps us provide our products and services.

This information may include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order and transaction details

• Product preferences and purchase history

• Information you provide when contacting customer support

• Device, browser, and website usage information

We only collect information that is reasonably necessary to operate our online store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders.

• Confirm and manage purchases.

• Arrange shipping and delivery.

• Provide customer support.

• Respond to questions and requests.

• Process refunds, returns, or exchanges.

• Send important information about your orders.

• Improve our website, products, and services.

• Detect and prevent fraudulent or unauthorized activity.

• Maintain website security.

• Comply with applicable legal and regulatory requirements.

We may also use information for marketing communications where permitted by applicable law and where required, with your consent.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We may receive limited transaction information necessary to confirm and manage your order. Payment providers may independently collect and process payment information according to their own privacy policies and security practices.

We do not use your payment information for purposes unrelated to processing your transaction.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better shopping experience.

Cookies may help us:

• Keep products in your shopping cart.

• Remember website preferences.

• Understand how visitors use our website.

• Improve website performance.

• Analyze traffic and website activity.

• Support relevant marketing activities where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website.

This information may include browser type, device information, pages visited, approximate location, referral sources, and general website activity.

Analytics information helps us improve website performance, product presentation, navigation, and the overall customer experience.

6. Sharing Your Information

We do not sell your personal information for monetary gain.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

• Payment processing providers

• Shipping and delivery companies

• Website and hosting providers

• Analytics and technology providers

• Customer support services

• Marketing service providers where applicable

• Professional advisors or authorities where legally required

These service providers may only receive information necessary to perform the relevant service.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account information, passwords, and devices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal obligations, dispute resolution, and fraud prevention.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Request information about how your personal information is used.

Some requests may be subject to legal or other applicable limitations.

To exercise an applicable privacy right, please contact us using the information provided below.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

12. International Data Transfers

Depending on the service providers we use, your personal information may be processed or stored in countries other than the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date where appropriate.

We recommend reviewing this Privacy Policy periodically to stay informed about how your information is handled.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle customer data, please contact Tzor using the details below.

Email: [ sale@tzor.co.uk ]
Phone: [ 447386043303 ]

We are committed to handling your personal information responsibly and providing a safe and transparent online shopping experience.